v-Reach is a simple remote control tool for helping customers over the Internet. You will be able to use the service in a few minutes, immediately connecting with any Windows PC user, anywhere in the world. v-Reach has a slimmed down feature set from v-Assist and is available at a lower cost. It is recommended for fast "triage" or lite support services.
You provide the help, Venti Solutions provides all of the technology.....either taking control of your prospect's PC and quickly demonstrating your web-based solution or helping a customer with a software application. Both parties are able to "drive" the mouse and keyboard . Within three mouse clicks, you will be in complete control to help your prospects, customers, or employees ... all in LESS THAN ONE MINUTE!
v-Reach is extremely simple to use, requiring very little from the remote PC user ("go to our website and click on START ").
- Low monthly fee per training or support person (the only cost)
- Unlimited sessions
- No resident software or new hardware to purchase or install
- Permission granted by remote PC user (real-time)
- All PCs with Windows 95 and above
- Full support in three mouse clicks
- Works through firewalls, with full SSL encryption
v-Reach is a great first step in helping customers immediately over the Internet without going onsite. You will save both time and money!
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